Dexion compatible components for a national Supermarket chain.

Posted by admin on February 20, 2010

Why a well known Supermarket chains chose Universal’s over other Traders and even manufacturers direct.

 Supermarket chains supply their Stores from a network of large RDCs’ (Regional Distribution Centres) where goods are stored on huge Pallet racking systems, many of them Dexion or Link systems.   Normally, when these sites require spare parts to repair or add to the racking, they contact the ‘preferred supplier’ appointed by Head Office  – usually a Trader who supplies and installs a variety of racking makes.
On this occasion, being a Dexion user, this RDC decided to ask Universal to quote for 100 Upright posts.  Although some 25% cheaper than their ‘preferred supplier’ it was not until we explained the following, that they decided to place the order with us:-

1. Our compatible parts are equivalent to Dexion, being manufactured in EU by a former Dexion License holder.
2. We have supplied over 10000 orders since 1997 – many to the Retail and Supermarket trades.
3. Our components are approved by Rack Safety Inspectors and have a 100% perfect safety record
4. Universals parts are already installed in this particular RDC and several others in the Group.

This RDC are delighted with our prices, products and delivery service.
Since then this RDC has ordered spare parts for the Link racking system installed in another of their warehouses.